Reports of resources modules given by alexandra

Milestones of resources

Milestones give a broad overview of the content of the modules and the division between theory, practice and testing.

Name Effort Note Resource Modules ID: resources 30.4 Modules part of the resource curriculum. MR01/R59 Introduction to ITIL ID: resources.itil 3.9

Name Effort May 2021 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Classes ID: resources.itil.theory 2.9 Self study ID: resources.itil.study 0.9 ITIL evaluation ID: resources.itil.test 0.1

Container Task Normal Task Milestone Off-duty period

Theory classes for resources module

Theory classes are:

• in person at the school
• supervised by a teacher

BSI Id Name Effort Note 2.1.1 resources.itil.theory Classes ID: resources.itil.theory 2.9 2.1.3 resources.itil.test ITIL evaluation ID: resources.itil.test 0.1 In class evaluation

Labo classes for resources module

Labo classes are:

• in person at the school
• not supervised by a teacher

Homework

Homework is:

• not at the school
• not supervised by a teacher

BSI Id Name Effort Note 2.1.2 resources.itil.study Self study ID: resources.itil.study 0.9